Terms & Conditions


This page (and the documents it refers to) tells you the terms of use on which you may use our websites Emma Heptonstall Divorce Coaching for Smart Women and The Smart Woman’s Divorce Guide, whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you accept these terms of use and agree to abide by them. If you do not agree to these terms of use, please do not use our site.


Emma Heptonstall Divorce Coaching for Smart Women and The Smart Woman’s Divorce Guide  are operated and owned by Emma Heptonstall Ltd.  Our registered address is 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. I can be contacted by email at emma@emmaheptonstall.com


We allow access to our site on a temporary basis and we reserve the right to withdraw, restrict or change our site at any time and without notice. We will not be liable if for any reason our site is unavailable at any time or if the content is changed or out of date.

You must treat as confidential any user identification code, password or other security feature in relation to our site. If, in our opinion, you aren’t complying with these terms of use, we have the right to disable any such code, password or feature at any time.

You must comply with the provisions of our Acceptable Use Policy when using our site.

It is your responsibility that anyone who accesses our site through your internet connection is aware of these terms and complies with them.


(i)  In using this website, you acknowledge and agree that the following intellectual property rights which include but are not limited to Intellectual Property on our website, in our e-mails, in our blogs, videos and audio materials and workbooks and in any other correspondence,  shall at all times remain vested in us:

(a) any written materials, handouts, flip charted content and any photographic materials supplied too you prior during or after your trainings or coaching.

(b) This shall not apply to any materials commissioned by you for your express usage.

(ii) All website material, including design, text, graphics, music, sound, photographs, video, including their selection and arrangement, software compilations, underlying source code and software are the copyright of Emma Heptonstall Ltd

(iiii) You are granted a non-exclusive, non-transferable, revocable, personal licence to such intellectual property rights for the sole purpose of partaking in coaching or  training and for transacting with it in strict accordance with these terms. Any other use of such material and content (“Material”) is strictly prohibited. In particular You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, tamper with or create derivative works of such material.

(iv) If any of the website material is downloadable or can be printed, then such material can only be downloaded to a single personal computer and hard copies may only be printed for Your own personal and non- commercial use. No right, title or interest in any downloaded materials or software is transferred to You by downloading.

(v) You may not transfer, copy, reproduce, distribute, exploit or make any other use of this website material other than to display on Your device screen or to view the content on a print out. Our website must not be linked to any other website without our permission.

(vi) Occasionally, some photographs  (or even more rarely, video) may be taken of the training. We reserve the right to use this material for publicity/marketing purposes. We will only allow the private recording or videoing of workshops or training programmes, if we have specifically given our prior consent. This shall not occur in private 1:1 Coaching.


Please note that our coaching is not counselLing, psychotherapy or psychoanalysis and nor do we provide mental health services or advice. Divorce Coaching  is not, and is not to be used as, a substitute for appropriate professional advice. In particular, it is your responsibility to seek professional guidance for legal, medical, financial, business, mental health or other specific matters from an appropriate adviser. You may find links to such professionals on this website but we expressly exclude any liability for the information on 3rd Party websites. You understand that by clicking a link on our sites, we do not control or guarantee this information contained within those sites.

Our coaching is provided with all reasonable care and skill, but subject to that, we do not accept any further liability to you, and in particular, we give no guarantee as to the results you may achieve as a consequence of our coaching. 

To the extent permitted by law, our maximum aggregate liability in acting for you is capped at what is recoverable by us under our professional indemnity cover from time to time (currently £1,000,000: a copy of the policy is available on request).


 Any information you pass to your coach is entirely confidential and will not be disclosed to others, save in circumstances in which our withholding of information might result in harm to you or others or lead to legal proceedings of any kind, or as may be required by the law. It is of course not possible to protect  information that is transmitted electronically via the internet when the source   doe not use security or encryption protection.

In the event that consultations are conducted in a group format, you agree to maintain the confidentiality of all information communicated to you by your coach and by our other coaching clients.

 We will deal with all information we receive from you in accordance with the Data Protection Act 1998. You in turn consent to us holding and processing in any form information and transferring information we collect in relation to you for the purposes of providing our services.


 You or your coach may terminate the coaching relationship at any time on prior written notice.  Should your coach terminate your contract, so far as possible we would give you reasonable notice and explain the reasons to you, but in any event, we would return to you any pre-paid fees.

 If we have not had a physical meeting and the Consumer Protection (Distance Selling) Regulations 2000 apply, you may have the right to withdraw from these terms within 7 days of the date you asked us to provide our services without any charge. However, if a consultation has taken place, you will not have the right to cancel.


By using this website you acknowledge and agree that you do so entirely at your own risk. We make no guarantees as to the results achieved by using this website and the materials and service contained therein. To the extent that we are permitted by law:

We expressly state that we make no guarantees as to the accuracy, completeness or appropriateness of any materials  contained within this website. Coaching is not an alternative to psychiatric therapeutic services and we expressly exclude any liability for psychiatric injury caused by the use of this website.

Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it (whether by us or a third party), including, without limitation any liability for:

loss of income or revenue;

loss of anticipated savings;

loss of data;

for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect any liability which cannot be excluded or limited under applicable law.


The terms of use of this website is governed by the laws of England and Wales. Any contractual disputes arising out of the use of this site is also governed by the laws of England and wales.

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